ESSENCE OF THE SERVICE CATEGORY IN FORENSIC MERCHANDISING

Authors

  • I. Petrova Національний науковий центр «Інститут судових експертиз ім. Засл. проф. М. С. Бокаріуса», https://orcid.org/0000-0002-1652-6715
  • O. Dontsova Національний науковий центр «Інститут судових експертиз ім. Засл. проф. М. С. Бокаріуса», https://orcid.org/0000-0002-4828-5450

DOI:

https://doi.org/10.32353/ACFS.2.2020.06

Keywords:

service, actions, activity, benefit, service sector, goods, products

Abstract

The article states that market of services, as a field of economic activity, plays the role of a leading sector of the national economy is not without certain problems, among which was the possibility of evaluating the service within the forensic merchandising. It is noted that researchers of the concept of service paid attention to its direct definition, description of the characteristics inherent in services and identify differences between the concepts: Goods, service, work. It is established the essence of the concept of service remains debatable and insufficiently researched regarding its application in forensic merchandising. In view of this, various structural elements of the concept of service were systematized into a single holistic definition by studying scientific approaches, terminological analysis and refining the definitions of this concept from different sources. It is established that uncertainty of services is that they are processes, not material objects and do not fall under the traditional definition of goods; identified a number of properties that distinguish services from tangible goods, and identified specific features of intangible services. It is emphasized that researching on category essence of service in forensic merchandising, one cannot ignore the interpretation of this term by legislators and scholars. Analysis of the service definition in regulations has established that the generalizing concept of service for these acts is a service as an action that has a certain beneficial effect, i.e. has benefits for consumer. Scientists argue that the service usually is an intangible product, process, and ownership of it for its sale to the consumer does not arise; ownership may arise as a result of the provision of the service. The essential service characteristic is defined by scientists as economic value, which makes it an object of commercial activity, a subject of trade and an object of purchase and sale; it turns it into an economic good. It is established that service concept is most often associated with the action or activity of the service provider aimed at meeting the needs of the consumer and is realized at the time of its provision.

References

Derzhavnyi klasyfikator Ukrainy. Klasyfikator vidkhodiv DK 005-96: zatv. nakazom Derzhavnoho komitetu Ukrainy po standartyzatsii, metrolohii ta sertyfikatsii. vid 29.02.1996 r. № 89. (1996). URL: http://plast.vn.ua/DK005-96.html (data zvernennia 01.09.2020) [in Ukrainian].

Instruktsiia pro poriadok vyznachennia krainy pokhodzhennia tovariv/posluh, oformlennia ta zasvidchennia sertyfikativ vidpovidnykh form: zatv. rishenniam Torhovo-promyslovoi palaty Ukrainy vid 27 liutoho 2002 r. № 21(5). (2002). URL: https://ips.ligazakon.net/document/MUS1988 (data zvernennia 01.09.2020) [in Ukrainian].

Klasyfikatsiia vydiv ekonomichnoi diialnosti DK 009:2010: zatv. nakazom Derzhavnoho komitetu Ukrainy z pytan tekhnichnoho rehuliuvannia ta spozhyvchoi polityky. vid 11 zhovtnia 2010 r. № 457. (2005). URL: https://ips.ligazakon.net/document/FIN61334 (data zvernennia 01.09.2020) [in Ukrainian].

Marfynets, N. Posluha yak pravova katehoriia: Advanced Technologies of Science and Education: materialy Mizhnarodnoi naukovoi internet-konferentsii. URL: http://intkonf.org/marfinets-n-posluga-yak-pravova-kategoriya/ (data zvernennia 01.09.2020) [in Ukrainian].

Melnyk, N. V. (2015). Terminolohichne doslidzhennia poniattia «posluha». Naukovyi visnyk Khersonskoho derzhavnoho universytetu. Vypusk 14. Chastyna 4. S. 9–13. [in Ukrainian].

Morhulets, O. B. (2013). Rozvytok suchasnoho poniatiino-katehrialnoho aparatu teorii posluh. Stalyi rozvytok ekonomiky. № 5. S. 34-41. URL: https://er.knutd.edu.ua/handle/123456789/2932 (data zvernennia 06.09.2020) [in Ukrainian].

Podatkovyi kodeks Ukrainy: Zakon Ukrainy vid 02.12.2010 r. № 2755- VI (zi zminamy ta dopovnenniamy). (2010). Vidomosti Verkhovnoi Rady Ukrainy (VVR), 2011,

№ 13-14, № 15-16, № 17, st. 112 URL: https://zakon.rada.gov.ua/laws/show/2755-17#Text (data zvernennia 01.09.2020) [in Ukrainian].

Poriadok zakupivli tovariv, robit ta posluh na zaliznychnomu transporti na tendernii osnovi: zatv. nakazom Derzhavnoi administratsii zaliznychnoho transportu Ukrainy vid 12 kvitnia 2005 r. № 72-Ts. (2005). URL: https://ips.ligazakon.net/document/view/FIN15719?an=29 (data zvernennia 01.09.2020) [in Ukrainian].

Pravyla nadannia posluh z tekhnichnoho obsluhovuvannia i remontu kolisnykh transportnykh zasobiv: zatv. nakazom Ministerstva infrastruktury Ukrainy vid 28.11.2014 r. № 615. (2014). URL: https://zakon.rada.gov.ua/laws/show /z1609-14#Text (data zvernennia 01.09.2020) [in Ukrainian].

Pravyla pobutovoho obsluhovuvannia naselennia: zatv. Postanovoiu KMU vid 16.05.1994 r. № 313. (1994). (zi zminamy ta dopovnenniamy). URL: https://zakon.rada.gov.ua/laws/show/313-94-%D0%BF#Text (data zvernennia 01.09.2020) [in Ukrainian].

Pro tekhnichni rehlamenty ta otsinku vidpovidnosti: Zakon Ukrainy vid 15.01.2015 r. № 124-VIII. (2015). Vidomosti Verkhovnoi Rady (VVR), № 14, st. 96. URL: https://zakon.rada.gov.ua/laws/show/124-19#Text (data zvernennia 01.09.2020) [in Ukrainian].

Pro tekhnichni rehlamenty ta protsedury otsinky vidpovidnosti: Zakon Ukrainy vid 01.12.2005 r. № 3164-IV (zi zminamy ta dopovnenniamy). Vidomosti Verkhovnoi Rady Ukrainy (VVR), 2006, N 12, st. 101. URL: https://zakon.rada.gov.ua/laws/show/3164-15#Text (data zvernennia 01.09.2020) [in Ukrainian].

Pro zakhyst prav spozhyvachiv: Zakon Ukrainy vid 12.05.1991 r. № 1923-KhII (zi zminamy ta dopovnenniamy). (1991). Vidomosti Verkhovnoi Rady URSR (VVR), 1991, № 30, st.379. URL: https://zakon.rada.gov.ua/laws/show/1023-12#Text (data zvernennia 01.09.2020) [in Ukrainian].

Rieznikova, V. V. (2009). Sutnist katehorii «posluha»: analiz isnuiuchykh kontseptsii. Visnyk hospodarskoho sudochynstva. № 1 S. 58–68. URL: http://radnuk.info/statti/230-tsuv-pravo/14859---lr---.html (data zvernennia 01.09.2020) [in Ukrainian].

Trachenko, L. A. (2015). Posluha yak obiekt tovaroznavstva: orhanizatsiia ta kontrol za yakistiu: navch. posibn. Vyd. 2-he, vypravlene ta dopovnene. Odesa ONEU, Rotaprynt. 414 s. [in Ukrainian].

Zavadskyi, Y. S., Osovska, T. V., Yushkevych, O. O. (2006). Ekonomichnyi slovnyk. Kyiv. Kondor. 355 s. [in Ukrainian].

Published

2020-09-08

How to Cite

Petrova, I. ., & Dontsova, O. . (2020). ESSENCE OF THE SERVICE CATEGORY IN FORENSIC MERCHANDISING. Archives of Criminology and Forensic Sciences, 2, 69-76. https://doi.org/10.32353/ACFS.2.2020.06